StrataRes – Points of Difference
1. A strata business built on 69 years of experience
SRES has a genuine history in the strata industry dating back to 1957 as a founding family business in the NSW strata industry.
Strata experience since 1957 — not since last Tuesday.
2. Experienced people, not a high-volume call centre
The majority of our managers and staff have more than 10 years’ industry experience. (Strata Real Estate Services)
Experienced strata professionals who know your building — and your history.
3. Responsive service
“We get back to you!” and the commitment to return calls and emails. (Strata Real Estate Services)
When you contact SRES, you get a response — not an automated ticket number.
4. Your own dedicated strata manager
One manager who knows your scheme. A team behind them when you need it.
5. Fixed pricing with minimal disbursements
SRES offers a fixed-price management fee with minimal disbursements and no hidden charges. (Strata Real Estate Services)
Straightforward fixed pricing. No surprises.
6. Independent, family-owned business
SRES is a family business that has remained in the family since 1957. (Strata Real Estate Services)
Family owned. Independently operated. Personally accountable.
7. Technology that gives owners transparency
SRES provides private online access to scheme records. The proprietary system is interactive, transparent and compliant. (Strata Real Estate Services)
Technology that lets owners see what is happening, rather than technology that replaces personal service.
8. Regular physical inspections of the building
“We like to attend your building — so we know your issues first hand.” (Strata Real Estate Services)
We don’t manage your building from behind a desk. We inspect it, understand it and manage it.
9. Proactive rather than reactive management
We offer proactive management and undertaking a Strata and Building Health Check, reviewing major expenditure, security and maintenance, and establishing an action plan for immediate repairs or challenges. (Strata Real Estate Services)
We don’t wait for problems to become expensive. We identify them early and help the Owners Corporation deal with them.
10. Financial and building health focus
Our Health Check is particularly valuable because SRES is more than a administrative strata manager.
Administration + Financial Management + Building Management + Risk Identification + Strategic Advice.
11. Strong remedial and defect management capability
One of our biggest genuine competitive advantages is SRES’s experience with building defects, remedial works, major projects and complex Owners Corporation matters.
When your building has a problem, we don’t just record it — we manage the solution.
We have a high level of expertise in:
- Building defects
- Remedial works
- Major capital works
- Building rectification
- Developer defects
- NCAT matters
- Project management
12. A manager that understands complex strata
SRES is the strata manager you appoint when the building requires experience and judgement.
Simple strata should be simple. Complex strata needs experience.
13. Service is customised to the building
SRES provides a customised mix of service, technology and pricing. (Strata Real Estate Services)
Your building isn’t managed from a template. Your management service is tailored to your scheme.
14. Long-term relationships rather than transactional management
We aim to develop mutually rewarding, long-term relationships with customers. (Strata Real Estate Services)
We measure success by the long-term health of your building — not by how many schemes we can put on a manager’s portfolio.
15. A genuinely comprehensive service
SRES covers meetings, finance, repairs, maintenance and advice, rather than treating strata management as simply administration. (Strata Real Estate Services)
One experienced team responsible for the whole picture.
The 10 strongest SRES differentiators
| # | Point of difference | Client benefit |
|---|---|---|
| 1 | Strata experience since 1957 | Proven knowledge and stability |
| 2 | Family-owned and independent | Personal accountability |
| 3 | Experienced strata managers | Experienced people managing your building |
| 4 | Dedicated manager + support team | Someone knows your scheme |
| 5 | Responsive service | Problems don’t sit unanswered |
| 6 | Fixed, transparent pricing | No unexpected management charges |
| 7 | Regular building inspections | Problems identified earlier |
| 8 | Proactive building & financial health checks | Better long-term decisions |
| 9 | Powerful technology + personal service | Transparency without losing human contact |
| 10 | Complex defect, remedial & project expertise | Someone capable when things get difficult |