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LATEST News, insights and expertise that informs and inspires. Plus important links for your building—all organised in one place so you can quickly find what you need.

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News, Knowledge and Insights

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Change Managers

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Scheme Website

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Online Forms

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Pay Levy

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Self Managed Schemes

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Building Management Committees

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Company Title Schemes

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Priority Maintenance
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Your Private Strata
Scheme Website is Ready

We understand strata living. We know your legal obligations, your common property responsibilities, and your needs as an owner.

Simply log on to your secure private scheme website for

  • Fast, secure access to your scheme’s information
  • Meeting information, dates, agendas
  • Online Voting
  • 24 / 7 Tracking of repairs and maintenance jobs and costs
  • Regular reminders of what you need to get done and when
  • Requests and applications for repairs, security tags, pets, etc
  • Update contact information -change of contact numbers, email addresses

StrataSoft is exclusive to Strata Real Estate Services, providing a unique, interactive strata management system enabling Strata Committees and Owners to access their scheme records and finance system online, quicker, and more efficiently, saving our clients time and money. StrataSoft incorporates Voting online, Strata Committee task and invoice approval, access to the minute book and visibility on all cases and work orders.

Log on to StrataSoft and register for your schemes’ private website.

Need help logging in to the StrataSoft website? Call the Helpdesk during office hours 1300 992 528

Log in now

Not happy with your Strata manager?

Not happy with the performance of your strata manager?

Are they failing to meet your expectations?

The new Strata Schemes Management Act makes changing managers easier than ever. Not only do contracts now expire on their end date, but a managing agent must inform the committee at least three months before the end of your agreement. This gives the committee time to review the contract and the managing agent.

It’s easy to change managers

Change your strata manager in three simple steps:

1. Get a quote.
Choose an experienced strata manager with a strong reputation and the resources to efficiently and effectively manage your scheme. Strata Real Estate Services has more than 60 years’ experience in strata management, as well as an exclusive online portal to complement our services.

2. Request a meeting.
At your annual general meeting (AGM) or an extraordinary general meeting (EGM), call a motion to switch strata managers. We can provide this for you, as well as organise a meeting, free of charge, if you feel uncomfortable raising this with your existing manager. We will arrange an agency agreement for signing.

3. Give notice.
We can formally notify your current strata manager of the termination if you do not wish to do this. We will arrange for the handover of records and advise you when your scheme is up and running with us.

Pay Levy

In order to access the Levy Payment system you will need to be:

1. A Strata Real Estate Services client, and

2. Have to hand your current Levies Due Statement.

3. Have located the DEFT Reference Numbers – as printed on your levy statement.

If you are a client and have your DEFT Reference Numbers ready

Click here

If not, or if you cannot find your Macquarie Reference Numbers, please email admin@stratares.com.au and put the words “DEFT REFERENCE NUMBERS REQUIRED” in the subject bar.

Once verified and authorised, we will send your new DEFT Reference Numbers to your registered email address.

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Contact Us

Speak with our expert team for advice or enquiries about your strata.

Easier, Smarter
Strata Management

When you appoint Strata Real Estate Services, you will benefit from our vast experience and dependable service, including –
  • A dedicated Strata Manager, with 24/7 emergency access
  • Strata and Building Health Check, reviewing all the major expenditure items within your scheme
  • Security and maintenance assessment of your property
  • Timely updates on required repairs
  • We like to attend your building, so we know your issues first-hand
  • Easy access to all scheme records, including current insurance certificates, by-laws, and Strata Plans
  • Monthly financial statements and reports on relevant issues affecting your scheme
  • Establish an action plan for any immediate repairs or challenges