Questions to ask a prospective strata manager

Choosing a strata manager is about far more than comparing fees. The right manager should demonstrate experience, transparent processes and a commitment to protecting your Owners Corporation while delivering responsive service.

Before making a decision, ask:

• Who will be my dedicated strata manager and what is their experience?
• How many schemes does each manager oversee?
• How quickly do you respond to owners, committees and emergencies?
• What technology do you provide for owners, committees and financial reporting?
• How do you manage legislative compliance and changing NSW requirements?
• What experience do you have with buildings similar to ours?
• How do you manage maintenance, defects and major works?
• How are contractor performance and costs monitored?
• What financial controls, approvals and reporting systems are in place?
• Can you provide references from comparable schemes?

At Strata Real Estate Services, we welcome these questions. We believe an informed committee makes better decisions, and we are happy to explain exactly how we manage your building, communicate with owners and deliver proactive strata management. Our focus is simple—Your Strata, Our Expertise.